We offer exciting career growth, professional development, and a culture that is supported by teamwork and open communication. At QM, you’ll have the opportunity to learn from and collaborate with some of the most talented professionals and innovative thought-leaders in the industry.
We are looking for an experienced business development leader with specialized knowledge and expertise in Indigenous Relations across Canada.
This is a business development position responsible for growing QM’s business through contracts and partnerships with Indigenous Communities across Canada. As a strategic advisor to QM’s lines of business, this position ensures that QM services provided to Indigenous Communities reflects the spirit and intent of the principles and objectives of the Indigenous Peoples.
The Director, Indigenous Relations reports directly into the Vice President, Remediation, with a dotted line into the CEO. The position can be located out of QM’s head office in Mississauga, ON or in the Pacific Regional office located in Delta, BC.
- Leads the development and execution of strategies that promote QM’s growth through the establishment of positive and influential and mutually-beneficial relationships and partnerships with Indigenous associations, organizations, entities, communities, representatives, their elected officials and governing bodies (“Indigenous Communities”)
- Builds strong relationships with clients, potential clients, business partners, consultants within the Indigenous Community
- Works with senior management to develop business growth objectives, budgets, plans and targets related to business development with Indigenous Communities
- Presents opportunities for business growth and partnerships to senior management
- Works with leaders in other business lines to offer an integrated solution to clients
- Responsible for ensuring that business growth and profitability targets are met and exceeded, both short-term and long-term; builds relationships for future growth
- Resolves customer complaints and service problems
- Builds QM to become a ‘provider of choice’ by Indigenous Communities
- Develops marketing material, programs, or services that support QM’s growth within the Indigenous Community
- Establishes and maintains relationships with government officials at the local, provincial and federal level, and major corporations (i.e. mining, oil and gas), who are responsible for Indigenous Relations and Affairs
- Leads the implementation of key initiatives to increase Indigenous Community satisfaction and enhance QM’s image/reputation across all Indigenous Communities
- Leads negotiations with Indigenous Communities, and ensures that all negotiations, interactions and services provided by QM is done in a manner that respects the unique culture and significance of Indigenous Peoples
- Perform analysis and measure performance data to ensure that associated activities are effective and targeted.
- Provide reports and data for corporate purposes, as required
- Ensure availability of appropriate resources for the completion of Indigenous relations programs.
- Provides specialized expertise in the area of Indigenous Relations to bids, tenders, etc as required
- Lead procedural aspects of consultation with Indigenous Communities. This consultation may include development of mandates for negotiation, negotiating agreements for capacity, traditional knowledge studies, accommodation and potentially partnerships
- Promotes Indigenous Peoples and their communities within QM
- Educates QM employees on the unique contributions, culture and significance of Indigenous Peoples
- Other responsibilities as required
Health & Safety
- Understand, follow and help QM continuously improve our Corporate Health and Safety Program, Policy and Procedures
- Ensure health and safety is paramount in the performance of all activities and projects
- Active participation in H & S initiatives, including investigations and reports/statistics
- Ensures all safety targets and KPI’s are met and exceeded
- Minimum 10 (ten) years’ experience in a similar role, with a focus on Indigenous Relations and Affairs within Canada
- Proven track record in building relationships with Indigenous Communities and collaborating across stakeholder and business functions building trusted and transparent relationships
- Proven track record of signing contracts with Indigenous Communities that result in profitable and mutually beneficial business
- Previous experience living within an Indigenous community is an asset
- Experience negotiating with partnerships and agreements with Indigenous Communities
- Successful track record of business growth
- Experience in responding to bids and RFP’s within the Canadian environmental industry with government, commercial and industrial clients
- Previous environmental project management experience is an asset
Knowledge and Abilities
- Able to work collaboratively and build networks across business units and with external stakeholders
- Able to drive results personally and through a team in fast-paced environment in a timely manner
- Strong customer and service focus
- Exceptional collaboration and strategic focus
- Strong verbal, written communication, and facilitation skills
- Highly diplomatic
- Considered a subject matter on Indigenous customs, culture and history within Canada
- Ability to work as needed outside of work hours to meet business need
- Familiarity with QM’s services including environmental remediation, hazardous material abatement, demolition, emergency management and response
- Strong business development acumen
- Ability to work effectively with MicroSoft suite of products including Excel, Word and PowerPoint
- Ability to work effectively in a changing environment
Education and Licenses
- University Degree
- Formal education regarding Indigenous Peoples within Canada is an asset
- Safety certifications, construction certifications, project management certifications or training are assets
- Registration with environmental professional association/s or eligibility to do so
- Canadian secret-level security access or eligibility to do so
- Valid provincial drivers’ license in good standing
Work is primarily in an office. Travel, including travel to remote areas, is required.